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TERMS AND CONDITIONS OF USE

 

1. Nature of contract

Through this contract, L'Olivera Cooperativa (L'Olivera sccl, La Plana s/n, 25268 Vallbona de les Monges, Lleida, Spain, and Spanish NIF F-25014176, registered with the Registrar of Cooperatives under No. 755) sells to the customer (any person or entity that subscribes with L'Olivera Cooperativa any contract for the on-line sale of its catalog) the goods specified in the bill. The term 'contract' refers to the trading operation that is implemented by this document. A 'product' refers to the goods covered by the contract of purchase.

 

2. Availability and prices

The data appearing in our database refers to products that have ever been in our catalog. We assume no responsibility for any typographical or arithmetic error that may be found in our site. Although L'Olivera Cooperativa has in stock over 90% of its catalog, there is no guarantee upon total availability at the time of purchase. If a certain vintage single unit product is not available, it will be replaced by a next vintage unit. Prices and promotions published on our website are only valid for orders placed through our website.

 

3. Shipping

The cost of shipping will be added to the total selling price. Before any order containing wine is delivered, a reasonable evidence of age document must be produced, proving that the receiving person complies with the legal drinking age.

L'Olivera Cooperativa has a collection center in Barcelona, c/Premià 13-15, where customers may pick up their orders at no extra cost. The collection schedule is Monday through Friday from 10AM to 3PM. You may arrange a different time by calling 93 180 40 66. The order will be served by showing the e-mail confirmation.

 

4. Payment

In the case of shipments, payment of the product shall be in one of the forms listed below, as the buyer's choice: by credit card or through Paypal platform.

L'Olivera Cooperativa will deliver to the client (by e-mail and at the time of the order's delivery) a proof of purchase and/or the invoice if the requested data (DNI/NIF, etc.) has been provided by the user when registering in our website. The charge on your credit card will be made at the time of purchase.

 

5. Cancellations and refunds

Orders may be canceled at no cost before the shipment is made. If we receive notice of the cancellation once the package is already submitted it will be considered a return. Returns may take up to 7 days after receiving the product.

For a refund of the product the customer must complete the return and/or change form, which can be requested at our customer service and must be attached to the return. The return can be done while products meet the following requirements: a) They must not be opened. b) They must preserve the original appearance. c) They must be returned in the original packaging. d) The package must be sent to: L'Olivera Cooperativa, La Plana s/n, 25268 Vallbona de les Monges, Lleida (Spain). Whenever you have complied with these requirements, L'Olivera Cooperativa  will refund you the total amount of the purchase, including the original shipping cost. The customer will bear the cost of return shipping. If the return could not be accepted due to the lack of conformity with the above conditions, L'Olivera Cooperativa will contact the customer. If L'Olivera Cooperativa mistakenly sent a different product than requested or the quality of this product was incorrect, the customer must contact L'Olivera Cooperativa for a return and/or change. The product return to L'Olivera Cooperativa, in this case, will be coordinated from L'Olivera Cooperativa, once it is informed of the error or defect. In this case L'Olivera Cooperativa will bear the costs of shipping (both ways).

 

ALCOHOL ABUSE MAY BE DANGEROUS TO YOUR HEALTH. DRINK IN MODERATION. - IN SPAIN IT IS ILLEGAL TO SELL ALCOHOL TO PEOPLE UNDER 18.


NEWS AND INFO

 

Sells in this website are being done in Spain.